Warranties, Refunds and Returns
All products sold by Guitar Station are fully covered by manufacturers warranties against defects and faults. The exact duration of these warranties (from one year up to as long as five years) varies from brands to brand, if you'd like to know the exact length of a warranty on a particular product call us on 03 9826 8942.
If a product does need to be sent back to Guitar Station for a warranty repair, exchange or return, the first step is to email us - firstname.lastname@example.org - With your receipt number and a description of the item and the issue you're having with it. Our policy is simple, we follow Australian consumer law guidelines, the details of which are below: